Leaderboard (Beta)'s Ranking Method

Salesperson will be to see their own performance on the Leaderboard (Beta) on the SalesCandy mobile app, so when compared with the rest of their team so that they can up their game and become the top performer.

Feature:

• allow user to see their ranking on a leaderboard for the past 7 days
• allow user to see live ranking of who moved up, down, or stayed in their position
• allow user to see the total number of all unique salesperson in all teams they're in (including themselves)
• allow user to see the top 5 in ranking
• allow user to see the who's 1 ranking higher and 1 ranking lower than them if they're not in the top 5
• allow user to see the who's 1 ranking higher if they're last
• allow user to see profile photos on the leaderboard
• if there's a tie in points, the user with latest action ranks higher - no 2 users are at the same ranking

Show rank:

• top 5
• <who's 1 ranking higher than user, unless user's ranking is 6 or below>
• <user's ranking>
• <who's 1 ranking lower after user, unless user is the last>
• Total salesperson: total number of all unique salesperson in all teams he/she is in.

For example, if the salesperson is ranked 3, we will show the top 5 and also the total number of salespersons at the bottom. If the salesperson is ranked 6, we will show the top 5, 6 and 7 and the total number. If the salesperson is ranked 13 (out of 14), we will show the top 5, breaker, 12, 13, 14, and the total number. If the salesperson is ranked 14 (out of 14), we will show the top 5, breaker, 13, 14 and the total number.

• Ranking method/formula:
  
  Each salesperson starts with 1 point
  Then every time the salesperson performs any of these actions:
  call( inbound/outbound ) / SMS / meetup / win lead / other
  
  Their score will be calculated based on their total actions for the past 7 days:
  - Sum of all their actions, with each type of action weighted against the total of all other action type
  - If action is performed within 5 minutes of lead assignment, add 2 points. Otherwise, add just 1 point
  - Inbound / outbound call duration, the longer the better, with a cap of 3 points.
  At least 15.7 seconds for 1 point, above 31.4 seconds for 2 points, above 47.1 seconds for 3 points
  - Adds 2 points if you've won a lead within this period
  - Finally the salesperson's overall score will decay by 15% daily
  (Every hour backend will check and update action logs that had passed 24 hours)
  i.e 100 -> 85 -> 72.25 -> 61.41 ...

if a salesperson is in multiple teams, he/she will be ranked against all unique salespersons in all teams he/she is in.