A salesperson should only take incoming leads if the salesperson is ready to make the call to the lead immediately
It is highly advisable for a salesperson to call the lead instead of messaging them whenever possible
If the lead does not pick up the call, the salesperson will need to leave a text message to inquire about lead's convenient time to speak
Proper follow up need to be done on the leads which have been accepted in a timely manner
If the lead is under status "Will stop by show gallery or event", the salesperson should remind the lead one day before to confirm on lead's attendance
For "WON" leads, all the required information should be filled in for commission purposes
The salesperson should be accountable and provide accurate details required by the client
Salesperson should ask the relevant questions to identify potential lead
Be transparent with the lead on the percentage of the housing loan that the lead might get based on lead's commitments
Dropping leads when the lead cannot be contacted for 7 days 7 times
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