Won leads best referred to as closed deals where the client is interested to purchase your products or property.
This is the first initial sales process which needs consistent follow up with the lead by the salesperson will increase the chance of the conversion.
When a salesperson receives a new incoming lead and immediately takes an action to the lead once received it, the first response of the salesperson towards the prospect will create a good impression for the prospect to communicate with the salesperson. Consistent follow-up shows the extra effort being done by the salesperson which adds value the relationship between the lead and salesperson.
The client definitely would not buy a property from a project if the salesperson does not even take time to entertain the leads enquiry or does not contact them in a timely manner based on the next follow-up time and date being set.
The manager can monitor the won lead data from the Lead Source Performance Report in the Manager Portal.
Kindly refer to this KB for more information, please refer to our lead source performance report.
How to improve Won Lead?
Upon accepting the lead, the Golden Rule, the Salesperson would need to adhere is to initiate the First Action with the respective lead within 5 minutes. This will have higher chances for the lead to be a potential buyer. The salesperson should efficiently follow-up with the leads in a timely manner based on the promised follow-up date and time set through the app. The salesperson has to ensure that they update their leads accordingly after the lead has visited the sales gallery whether the lead has been won or drop in order to track the closing rate for the respective project.