End of Support Notice : Android version 8.0 and below

END OF SUPPORT NOTICE

Starting from 31st December 2021, SalesCandy Customer Success Team will no longer support the devices with Android version 8.0 and below and will not troubleshoot any issues encountered in the mobile app by the user with those devices. We would advise all our users to make sure that their devices’ Android OS version are 8.1 and above before 30th December 2021. The current recommended minimum is Android 9.1, however, we suggest you upgrade to the latest available currently supported version Android 10.

We will review our minimum supported Android version every 3 months. We have a policy where we would discontinue supporting devices with older Android OS version if the total users are less than 5% based on our current user base.