Shalini Mahadevan

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  • How to set up WhatsApp Business API Number in Twilio and SalesCandy Manager Portal?

    In this article, there will be two main setup procedures involved in order to setup and activate the WhatsApp Business API accordingly.Setting up API Key in Twilio. Ensure you have bought a phone ...

  • How to apply and set up WhatsApp Business API number in Twilio?

      WhatsApp Business API is a messaging platform which allows companies to send secured messages to their clients directly. The WhatsApp Business API will be tied directly to a single phone number a...

  • SalesCandy Mobile App v3.1.2 Release Notes

    Release date: December 17, 2020 Hot fix: Fixed a critical security vulnerability that affected the In-app Zendesk support feature Refer here for v3.1.1 release notes.

  • SalesCandy Mobile App v3.1.1 Release Notes

    Release date: December 15, 2020 New feature: 1. Contact support - In-app Zendesk support - Users can now create Zendesk tickets in the app to contact SalesCandy's customer success team for issues w...

  • Action Required - End of Support Notice for Android OS 7.0 & Below

      SalesCandy mobile phone minimum requirement update - Android version For our users best experience, SalesCandy Mobile App is retiring the support for Android 7.0 and below effective from 1...

  • How to submit WhatsApp template message to Twilio for approval?

    WhatsApp templates are used to send outbound transactional messages to WhatsApp users that have opted-in to receiving your messages. Templates are the notification messages which contain informatio...

  • How to get your business verified in Facebook Business Manager?

      Facebook Business Manager is a tool which allows you to manage Facebook pages, Facebook ad accounts and those who assigned on those pages or accounts. Business verification confirms that a Busine...

  • Salesperson App Status Report

    Salesperson app status report provides an insight into their salesperson's app status for the selected chosen date.The project manager and super manager can use this report to measure the productiv...

  • Contact Support

    You can seek our customer success assistance via manager portal. All you need to do is; ✵ Go to Help and support. ✵ Click on contact support.   ✵ Your default email will be opened which allows you...

  • SalesCandy Graph API

    We’re thrilled to introduce the SalesCandy Graph API which will allow you to query your data in SalesCandy using programmatic API integrations with your reporting, BI, or CRM systems.  It is curren...