Nor Meirysha - SalesCandy

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Recent activity by Nor Meirysha - SalesCandy Recent activity Votes
  • Availability Rate

    Available rate is calculated based on the total minutes when salesperson app status is "Available" or "Available Engaged" status divided by total routing duration for the selected date range.Salesp...

  • Star/Unstar Lead

    You can pin your favourite leads in the mobile app. ▩  All you need to do is to click on the star button on each leads to pin your favourite leads.   ▩  In case you would like to view all your star...

  • Sidebar Menu

    There is three horizontal line icon on the top left of the mobile app screen which will direct you to the sidebar menu of the mobile app to view and select the columns.       

  • Account Selection

    If you are a user that is registered under multiple accounts, you can click on the account dropdown icon to change to another account.Choose the account that you would like to work on and you will ...

  • Notifications

    To view all your notification, you need to click on the 'Notifications' to view the list of notifications you have received.Once you have gone through the notification list, you can click the tripl...

  • Profile

    Click on the profile column to check your registered credential details.You can also click on the camera icon to update your photo. You can either take a selfie or choose your picture from gallery ...

  • Contact Support

    You can directly submit a ticket to our Customer Success Team from the mobile app. Click on the contact support column and you will be directed an screen to submit the ticket to support@salescandy...

  • Logout

    When you're on long annual leave for holiday, you can choose to logout the app by clicking on the Logout column in mobile app.  

  • Knowledge Base

    You can access our knowledge base directly from mobile app to know on our latest rollout, updates, announcement and user guide.   Click on knowledge base on the sidebar menu and you will be direct...

  • Salesperson

    You can create and deactivate your salesperson access in this section. Content of the article:  I. Create II. Edit III. Activate, deactivate, delete   I. Create 1. Go to the manager portal and sele...